Global Hospitality Talk 2023 – London

8 am

ARRIVAL

Registration with coffee, tea and breakfast pastries

8.50 am

WELCOME

Can Faik, Co-Founder, Global Hospitality Talk
Anne Golden, Regional Vice President Operations, U.K & North America, GM Pan Pacific London

EVENT COMPÈRE
Rick Evans, President, SLH

9 am

KEYNOTE ADDRESS

Thomas Emanuel, Director, STR

9:15 am

THE COMPLEXITY OF VALUE IN LUXURY HOSPITALITY

Our expert panel discusses the importance of balancing excellent design,
ROI and owner expectations

PANELLISTS
Vitalija Katine, Manager Development – Technical Services EMEA, Six Senses Hotels Resorts Spas
Melissa Messmer, Global Head of Design Luxury Brands, InterContinental and Regent Hotels
Koen Van Malder, Vice President Global Design EMEA, Marriott International

MODERATOR
Filippo Sona, Partner & COO, Wood Couture

10 am

– COFFEE/TEA & NETWORKING –

10.30 am

BRANDING BY DESIGN

Design is not just crucial to the guest experience but also to a property’s branding, talkability and sense of place. We explore the relationship between luxury hospitality design and branding, sales & marketing; and discuss how working in harmony, it can build reputation and bottom line

PANELLISTS
Marc Speichert, Executive Vice President, Chief Commercial Officer, Four Seasons Hotels and Resorts
Alex Schellenberger, Group Chief Brand Officer, Accor
Olivia Donnan, Vice President Brand and Communication, Yotel
Phillip Haller, Vice President of Brand Marketing, Rocco Forte Hotels

MODERATOR
Uwern Jong, Experientialist-in-Chief, OutThere

11:15 am

FUTURE VISIONS – TAKING HOSPITALITY DESIGN TO NEW FRONTIERS

The esteemed panel explore how hospitality design will influence new areas of our social environment

PANELLISTS
Alessia Genova, Managing Partner, Tihany Design
Marie Soliman, Founder & Creative Director, Bergman Design House
Rachel Johnson, Senior Vice President & Studio Director, London, Wimberly Interiors
Kristina Zanic, CEO & Founder, Kristina Zanic Consultants

MODERATOR
Daniel Englender, Managing Director, Benjamin West International

12 pm

– LUNCH & NETWORKING –

1:30 pm

THE QUANTUM LEAP FROM GOOD TO GREAT AT FOUR SEASONS. IT’S NOT ONE THING, IT’S THE RIGHT THING

PANELLIST
Simon Casson, President, Hotel Operations – Europe, Middle East and Africa, Four Seasons Hotels and Resorts

MODERATOR
Rick Evans, President, SLH

2.15 pm
RE-DEFINING LEADERSHIP IN HOSPITALITY

To succeed in today’s changing hospitality environment, leaders need new skills and capabilities. Let’s discuss how leaders are driving positive change

PANELLISTS
Grace Leo, Founder & Managing Director, The Relais Retreats
Stuart Metcalfe, Owner/Director, BE3 – Inspire / Guide / Resolve
Marie-Paule Nowlis, Area General Manager Sofitel UK & Sofitel Legend The Grand Amsterdam, Accor

MODERATOR
Monika Moser, Chief Operating Officer, Campbell House

3 pm

– COFFEE/TEA & NETWORKING –

3.45pm

A DEEP DIVE INTO LONDON LUXURY HOSPITALITY

Seasoned leaders share thoughts on unique design features & differentiation/USPs of new hotels, impacting the new offerings of existing and established properties, recruitment and retention in the midst of a labour crisis, and how does our current value proposition merit the excessive average daily rates?

PANELLISTS
Lynn Brutman, Regional Vice President & General Manager, Four Seasons Hotel London, Four Seasons Hotels & Resorts
Knut Wylde, General Manager, The Berkeley & The Emory, Maybourne Hotel Group
Thomas Kochs, Managing Director, Corinthia Hotels
Philippe Leboeuf, Managing Director, Raffles London – The OWO

MODERATOR
Filip Boyen, Ambassador, Forbes Travel Guide

4.30pm

CLOSING REMARKS

Can Faik, Co-Founder, Global Hospitality Talk

– DRINKS & NETWORKING –

Serving Deutz Brut Classic
Courtesy of lead sponsor, Champagne Deutz